Dr. Polla (aka Dad’s) top skin care tips

Earlier this Summer, I had the chance to share my Dad’s (aka Dr. Luigi L. Polla, Switzerland’s leading dermatologist) favorite tips about how to age gracefully with consumers and influencers across the country. For those of you whom I did not have the chance to preach in person, I would like to preach in writing… thank you for humoring me.

Here are my Dad’s top dos and don’ts to age more gracefully:

  1. No smoking. Ever. It increases the presence of free radicals in your skin, accelerates aging, gives your skin a leather look, and creates terrible upper lip wrinkles.
  2. No straws. Just don’t do it. These are bad for the environment and bad for your upper lip wrinkles.
  3. Sleep on your back. And yes, you can teach yourself to do it. Even if you sleep half the night on your back, your face and décolleté wrinkles will thank you. (My Dad can always tell how a woman sleeps by looking at her facial wrinkles… deeper on the side you sleep on).
  4. SPF daily. From January 1st to December 31st. When it rains, When it snows. Every. Single. Day. No excuses, no exceptions.
  5. If you’re old enough to drink, you’re old enough for a good anti-aging eye cream. Prevention is key, and the skin around the eyes is so thin it needs more help and earlier help than the rest of our face.
  6. Your face ends on your décolleté. Treat your neck and bust as you do your face, with effective anti-aging products and SPF every day. Nothing is worse than your face saying “I am 37” and your décolleté saying “I am 44.”

What tips would you add to these? I can’t wait to hear!

On Sales

“I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.” Estée Lauder. 

Belief in my product is (also) at the core of why, and how, I sell. And belief, supplemented with sales methodologies and frameworks, can only yield even better results. 

I attended sales training last week, and here are the three most important things I learned, and re-learned. 

1. When walking into a potential account “cold.” 

Three easy steps to make an in-person cold call easier:

  • Who: Introduce yourself; name and company name. 
  • Why: Address the reason for your visit; incorporate a compliment whenever possible. For example: “I saw your Instagram account and love it and wanted to see more in real life” or “Congratulations on the great press mention in last week’s issue of XXX, the article made me want to stop by.”  
  • What’s in it for me: Address the benefit associated with your visit, for example, free products to try. 

2. When walking into an existing account for a followup visit. 

Here, the relationship is established, and it can sometimes get easy to treat a followup sales visit as a social call. To help make sure you are making an impact, and to ensure good note-taking and follow-up post-visit, use this framework: 

  • Situation: Who, where, when.  
  • Pain: What pain points were discovered? How can you further improve the relationship? 
  • Impact: What are the followup actions to ensure a positive impact from the visit? 

3. When negotiating a sale. 

First, replace the word “negotiate” with the word “trade”, which is both less aggressive and more positive. 

Second, here are the trading steps to follow: 

  • Get all negation items out (figure out the list of “asks”). 
  • Repeat what you heard (active listening). 
  • Prioritize the issues (so you know which “asks” to focus on). 
  • Qualify the decision-maker (don’t waste their time or yours talking to the wrong person). 
  • Make the office, be clear and concise.
  • Listen and repeat their counter-offer. 
  • Confirm the “expiration date” of your offer. 
  • Agree to consequences. 
  • Confirm all with email and contract. 

Music for Every Moment

I love silence. But sometimes I need music. 

Waking up 

Still Beyond by Leon Bridges. Beautiful, calm, inspiring, happy, in love. 

Driving 

212 by Azealia Banks. Obviously, I do not drive with children in my car. 

Working out 

Italian rap does it every time (right now, Fedez and Baby K).

Inspired at work 

Blood & Tears by Joseph. All about hardship and persistence, it always gets me motivated. 

When I need to get pumped for a meeting

Anything by Sia

Getting ready for date night 

Little Bird by Annie Lennox. Channeling Demi Moore and her blowdryer…

Mellowing out 

Shelter by The XX, Let it Happen by Tame Impala. 

 

Self-care + skincare + looking at yourself in the mirror

To me, skin care has always been more than skin deep. 

At the heart of our origin story is self-care 

“Self-care through skin care.”™

Also at the heart of our origin story is the idea that how you look impacts how you feel, which in turn impacts how you act. 

“Looking good, means feeling good, means doing good.” 

You can learn more about our tag lines by watching this video

In a time that seems defined by over-work, over-connectedness, stress, and mental health concerns, taking care of one’s self is an absolute must. Self-care, of course, takes many forms (exercise, meditation, religion, food, and more), and means something different to everyone. 

In my world, self-care relates to beauty, skin, and looking at myself in the mirror with kindness and gratitude. 

In my world, self-care means applying creams, lotions, potions. Self-care means spending time in my bathroom focusing on myself, and only on myself (my bathroom is a phone-free zone, the only one in my home). Per my mother’s advice, I spend a lot of time looking at myself in the mirror. I inspect all of the infinitely minute changes that take place every day. Changes in my skin, my face, my body. I look at them, I acknowledge them, I welcome them. I smile at myself. I tell myself I am beautiful. Not in a vain way, rather, in a kind way.  

In a time when we all need to be reminded about the importance of self-care, I am grateful for the many brands (beauty and otherwise) that focus on this message. The most recent example (which inspired this blog post) is Birchbox – and their new You-Time campaign 

Next time you look at yourself in the mirror, ask yourself “Who do you see?” Answer with positivity and kindness. 

 

One step at a time…

Summer is the time for barbeques, beaches, sundresses, and most of all sandals and flip flops, and even spending time barefoot. Our feet get to come out of closed shoes and show themselves… Indeed, I have spent the better part of the last ten days sans shoes as I am in Tinos, Greece, and am spending my days at the beach. I have a renewed appreciation for feet, often viewed as the lowliest part of our anatomy, and how essential it is to take good care of them. 

Did you know: 

  • There are 52 bones in a pair of feet – almost one-quarter of the total number in the human body. 
  • Socrates once said, “When our feet hurt, we hurt all over.” 
  • The typical American woman owners 27 pairs of shoes, and spends $277 on shoes annually. (Although Carrie Bradshaw estimated she had spent $40,000 on shoes in a season four episode of Sex and the City…) 
  • The average shoe size of American women is 8. 
  • 23% of women get a monthly pedicure. 
  • And yes, feet rank #1 on the list of most common sexual fetishes. 

(All data from Allure Magazine). 

My foot care rituals include cuticle oil nightly (I love CND’s Solar Oil and SpaRitual’s Cuti-Cocktail Nail and Cuticle Oil), my Dry skin balm daily, and using a nice foot file weekly (SpaRitual’s Soul Mate Eco Foot File is the best). What are yours? 

 

Tinos Reading List – 2019 Edition

One of my biggest pleasures on vacation is the ability to read during the day for hours on end. I try to consume a book every day or two. Fiction, non-fiction, recently published books, older publications. Always paper books – no e-book for me, even though it does mean all of these traveled in my suitcase from DC to Tinos, via Geneva. 

Here is my (very ambitious) reading list for this year’s time in Tinos. 

Bad Blood by Jon Carreyrou. I have been fascinated by Elizabeth Holmes and Theranos for as long as I can remember, thinking of her as an example of what a woman entrepreneur can accomplish. Her company’s demise makes her all that more fascinating to me. And this book reads like fiction – and is the perfect example of reality being stranger (and more stressful!) than fiction. 

The Next Girl; Her Pretty Bones; and Her Final Hour by Carla Kovach. These three will be my guilty pleasures, crime thrillers that will be hard to put down. 

Profits Aren’t Everything, They’re the Only Thing by George Cloutier. I have been meaning to read this for some time after my husband gave it to me as a reminder that while a company’s mission is everything, profits make the mission possible. 

The Naked Truth by Leslie Morgan. This is our next Book Club book, a memoir of a woman in her 50s who gets divorced and decides to actively date for a year (aka have sex with five guys) to get over her sorrows. 

Atomic Habits by James Clear. My friend Jenny gave me this book as she knows one of my favorites is The Power of Habit by Charles Duhigg. I can’t wait to dive into this one! 

Getting Everything You Can Out Of All You’ve Got by Jay Abraham. A Brigadoon-recommended book, these never disappoint. 

Building a Great Business by Ari Weinszweig. Adam Ross, co-founder of Heyday, with whom I enjoy trading book recommendations, said this was the best book he read in 2018. “Unconventional, but awesome,” I believe were his exact words. 

Le Prophète by Khalil Gibran. My sister Cyrille gave me this book (one of her personal favorites) last week. I guess she thought I needed to add something less prosaic than all my business books to my reading list…  

Le Nouveau Féminimse by Barbara Polla. It’s not a Tinos reading list without my Mom’s latest non-fiction… and this one will be quite the controversial read. 

What are you reading this summer?